Sales cycles in Japan are long, but they are predictable. If you understand the reasons behind them and adapt your approach, Japan can become a stable and valuable market. Design for trust, patience, and human leverage. The companies that succeed don’t fight the long sales cycle—they use it.
Why Sales Decisions Take Time in Japan
Japan has a long tradition of prudence and risk avoidance.
Decision-making in Japan is often slower than in other countries. This is mainly due to history, culture, and business structure.
Many companies—both large corporations and SMEs—use conservative organisational systems. Senior executives often prefer stability over rapid change.
Compared to fast-growing Asian markets such as China, Korea, Singapore, or India, Japan has globalised more carefully. As a result, decisions are made slowly, but once they are made, they tend to last.
This long process is not a rejection of foreign companies. It is a way to reduce risk
1. Work With a Local Japanese Business Developer
Hiring or partnering with a local Japanese business developer is one of the most effective ways to enter the market.
This requires an upfront cost, but the return can be significant:
- Faster progress without cultural mistakes
- Better understanding of customer expectations
- Clearer communication with Japanese companies
The key is to find someone who fits your business goals and values.
You should also agree clearly on roles, responsibilities, and rewards.
This person could be a co-founder, an employee, or an external partner. Today, Japan has many experienced freelancers and independent professionals, which can be more cost-effective than full-time hiring.
Be careful with this choice. The right partner can accelerate your success; the wrong one can slow you down.
2. Have a Trusted Local Person Who Introduces You
Having a local “business buddy” or trusted contact is extremely valuable, especially if you are new to Japan.
This person can:
- Introduce you to the right people
- Give honest feedback
- Help you understand unspoken rules
Showing respect for Japanese culture is essential. This includes:
- Explaining why you are interested in Japan
- Using basic politeness and business etiquette
- Listening before trying to sell : get insights & knowledge of Japanese industry
You do not need to hide your opinions. Good partners welcome different perspectives, even criticism. However, hard selling at the beginning is not recommended.
In Japan, humility is appreciated, especially in early relationships.
Many experienced businesspeople do not like partners who focus only on short-term profit.
Do not be discouraged. Once trust is built, Japanese partners often introduce good opportunities naturally.
Final Thoughts: Focus on People
Entering the Japanese market requires more than capital or scale.
Business is a system, and people are a critical part of that system.
That is why the two strategies above focus on human relationships.
They are often the best starting point for foreign companies.
Expanding in Japan takes time, but with the right people and approach, it can become a stable and long-term sales channel.
